Vehicle Sales Representative

at Gunn Automotive Group

San Antonio, TX

Posted on Sep. 11, 2017

Full Time

The Vehicle Sales Person is directly responsible for selling vehicles at the dealership, maximizing profit, volume and customer satisfaction standards.

Minimum Qualifications:
• Must be at least 18 years of age
• High School diploma or equivalent
• Valid in-state driver’s license and driving record consistent with company policy and insurance carrier requirements.

Required Knowledge, Skills and Abilities:
• Excellent communication skills, including an ability to effectively communicate (verbal and written) with customers and personnel from all dealership departments
• Strong reading and writing skills, including an ability to draft sales documentation
• Good mathematical skills, including a basic understanding of vehicle financing and principles of equity and depreciation
• Good analytical skills, including an ability to analyze the needs of
customers and how to best respond to those needs
• Good organizational skills
• Excellent marketing and selling skills
• Ability to operate vehicles (automatic and standard transmissions)
• Ability to operate computer

Essential Job Functions:
• Greet customers courteously
• Realize that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction to customers at or above company stated-levels
• Follow steps of sale
• Determine each customer’s vehicle needs by asking questions and listening, and by utilizing needs analysis forms
• Qualify customers and determine appropriate vehicles to promote for sale based on customers’ needs and financial capabilities
• Demonstrate vehicles
• Initiate and complete sales documentation
• Inform the customer of all of our services and promote the sale of related products
• Ensure that an appropriate introduction to F&I is completed
• Deliver vehicles to customers to ensure that the customer understands the vehicle’s operating features, warranty and paperwork, and to lay the foundation for customer loyalty
• Maintain the company follow-up system that encourages repeat and referral customer business and contributes to customer satisfaction in accordance with company policy
• Maintain and utilize on a daily basis an approved prospect signature log development system
• Keep abreast of incoming inventory, features, accessories, etc., and their benefits to customers
• Maintain familiarity with current inventory (for example, by walking the lot and reviewing reports)
• Establish personal monthly goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals
• Report to the Vehicle Sales Manager/Assistant Vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses (i.e., daily one-on-one meetings)
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively
• Understand the terminology of automobile product, and keep abreast of technological changes in the product
• Know and understand equity and values, and be able to explain
• Depreciation to the customer
• Know, understand and adhere to company rules and federal, state and local laws which govern retail auto sales
• Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership’s service operations
• Work with the Service Department and Make-Ready Department to ensure that vehicles are reconditioned as expected and on schedule
• Perform any other duties that may be deemed essential to fulfilling the functions of the position

Equipment and Materials Used:
• Computer
• Inventory Vehicles (standard and automatic transmissions)
• Calculator
• Copier
• Telephone
• Fax machine
• Printer

Working Conditions and Physical Requirements:
The Vehicle Sales Person will stand and move throughout the dealership facility (i.e., lot, showroom, service department, and offices) for most of the shift. S/he will work in various weather conditions and will spend time outdoors showing vehicles to prospective customers. S/he will drive vehicles in traffic during test drives. Evening, holiday, and weekend work hours will be required.

We are looking for self-motivated individuals with high energy, a strong work ethic, great organizational skills, and the ability to work in a high-volume, fast-paced environment. If you are highly motivated, a team player, detail oriented, goal driven, and have a positive attitude, please apply! An Equal Opportunity Employer

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