Third Party Debt Collector

at Central Credit Services

Jacksonville, FL

Posted on Nov. 10, 2017

Full Time

$45,000.00– $90,000.00 Annually

401k / Retirement Plan, Health Insurance

Now hiring Dedicated Collection Representatives

** Our current collection staff earn between $45k - $90k a year with a combination of their base pay + commission. **

**Background checks and drug screens are performed **


Central Credit Services, a subsidiary of Radius Global Solutions, is hiring experienced Third Party Debt Collectors to join our Jacksonville, FL. Team!

Pay: Hourly rate of pay ranging from $11-$13 an hour + commission.

The Third Party Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts.

**We are specifically looking for candidates to fill roles on our Auto, Student Loan and Medical Collections teams.

Essential Functions
• Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.
• Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.
• Prepare correspondence on delinquent accounts.
• Research disputed delinquent account balances and makes necessary corrections.
• Review collection up unit and changes account status based on established procedures.
• Review accounts to be recommended for closure and assists in report preparation.
• Participate in regular meetings and communicates opportunities for process improvement.
• All other duties as assigned.

Employees enjoy the following benefits:
• Medical Benefits including Health, Dental & Vision
• Employer paid life insurance
• Paid Time off
• Paid Holidays
• Employee Referral Bonuses
• Business Casual Dress Code

Minimum Qualifications
• Previous Third Party Collections experience is preferred
• Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus
• Regular attendance and adherence to a set schedule, which includes breaks and lunches.
• Experience using CRS and automated dialers preferred.
Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.

**Background checks and drug screens are performed.

EEO Disabled/Veteran

If you are driven to be successful and are looking for stability, uncapped earning potential and you have proven sales or collection experience- you WILL excel in this position.

As a full-service accounts receivable management firm, Central Credit Services’ (CCS) mission since 1987 has remained simple and steadfast: To find and keep the very best people and give them an environment that breeds and demands success. We accomplish our mission by understanding then addressing our clients’ and collection associates’ needs.

Stability and quality results like this are uncommon in our high-turnover industry, but CCS offers you a unique formula for success. While most in our industry focus solely on new hire training, CCS continuously reinvests in existing employees through skill enhancement trainings, career progression opportunities, industry-leading salary and benefit packages coupled with exciting bonus opportunities and other long-term growth incentives.

Education requirementsHigh School diploma or equivalent required, some post-secondary education preferred.

SkillsExcellent computer navigation skills required
Strong oral communication and interpersonal skills required.

Work hoursHours are 2 evenings per week from 12pm-9pm with the remainder of the weekdays being earlier hours (8am-5pm, 9am-6pm etc) & one Saturday per month from 8am-12pm.

You will work the same hours as the Team that you are hired for/assigned to.

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