Third Party Debt Collector

at Central Credit Services

Jacksonville, FL

Posted on Oct. 13, 2016

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Full Time, Part Time

401K, Health Insurance

Now hiring Dedicated Collection Associates for Our Clients

** Meet our Hiring Managers in person.

** Visit us on Wednesday October 26th from 10 am to 2 pm.

** Click Apply now for the location address.

If you are driven to be successful and are looking for stability, uncapped earning potential and you have proven sales or collection experience- you WILL excel in this position.

As a full-service accounts receivable management firm, Central Credit Services’ (CCS) mission since 1987 has remained simple and steadfast: To find and keep the very best people and give them an environment that breeds and demands success. We accomplish our mission by understanding then addressing our clients’ and collection associates’ needs.

Stability and quality results like this are uncommon in our high-turnover industry, but CCS offers you a unique formula for success. While most in our industry focus solely on new hire training, CCS continuously reinvests in existing employees through skill enhancement trainings, career progression opportunities, industry-leading salary and benefit packages coupled with exciting bonus opportunities and other long-term growth incentives.

The Third Party Collections Representative will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities to the Collections Supervisor and/or Manager is required.

Our company offers an hourly rate of pay ranging from $11-$13 an hour + commission.

Many of our current collection staff earn between $45k-$75k a year.

Essential Functions

Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.
Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.
Prepare correspondence on delinquent accounts.
Research disputed delinquent account balances and makes necessary corrections.
Review collection up unit and changes account status based on established procedures.
Review accounts to be recommended for closure and assists in report preparation.
Participate in regular meetings and communicates opportunities for process improvement.
All other duties as assigned.

Minimum Qualifications

Previous third party collections experience is preferred.
Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus
Regular attendance and adherence to a set schedule, which includes breaks and lunches.
High School diploma or equivalent required, some post-secondary education preferred.
Strong oral communication and interpersonal skills required.
Excellent computer navigation skills required.
Experience using CRS and automated dialers preferred.
Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.

The hours are 2 evenings per week from 12pm-9pm & one Saturday per month from 8am-12pm with the remainder of the weekdays being earlier hours.

We offer paid training, paid holiday, paid time off, a full suite of health benefits, a 401K match, employee referral bonuses, and performance bonuses.

Working Conditions

Work is generally performed within an indoor office environment utilizing standard office equipment.
Travel: This position does not normally require overnight travel.

Physical Requirements

General office environment physical requirements such as sitting for long periods of time, extensive use of computers and keyboards, lifting of less than 20 pounds.