Posted on Oct. 6, 2017
***Meet Our Hiring Managers IN PERSON!
***Upload resume to be contacted by a recruiter with location address.
Interviews & screenings are done on site. Bring resume and dress professionally.
Spectrum is an award-winning company made up of friendly employees who go above and beyond to provide exceptional customer service. Customer loyalty is our top priority and our employees are committed to building unique relationships in a fast-paced team environment. Spectrum encourages a
positive, supportive, and open culture which rewards employee accountability and grants empowerment for all members of our team. With our diverse environment, Spectrum guarantees that we employ only the best as our team members are our strength and foundation.
We are a spirited, vibrant, and dynamic inbound care center with a passion for world class customer service. As an award-winning industry leader, our team of specialists provide an outstanding commitment to our customers by building lifelong relationships. Our Technical Support Specialists serve as brand spokespersons for Spectrum. By taking the initiative to go above and beyond for the customers and creating a friendly environment, we expect to exceed their expectations. As Customer Advocates, we support and provide products and services to our customers ensuring that their needs and wants are fulfilled.
Provide residential customers with high-level technical support for Spectrum Internet, Home Phone and Terms of Service in a manner that is consistent with Spectrum policies, procedures, quality standards, customer needs and applicable local, state, and federal policies. This position responds to network problems and stability concerns. This position proactively utilizes all diagnostic and monitoring tools available to ensure uninterrupted service for all of our customers.
Click 'Apply Now' to submit your resume today, and we look forward to seeing you on Oct 25th from 10am - 3pm.