Posted on Nov. 7, 2017
Full Time, Part Time
Applebee's has immediate openings for servers at the Indianapolis, Indiana locations
Primary Responsibilities: To serve food, drinks, and to accommodate Guests' needs in a courteous and timely manner following Apple American Group’s Service Standards.
We offer: Flexible work schedule, Fun Environment, Opportunities for Advancement
x Must have a ready smile and a willingness to make a connection with each Guest.
x Must always possess a positive attitude and maintain composure during stressful times.
x Must maintain a sales building personality and comprehensive understanding of all menu items, make suggestions regarding food, drink and service and only deliver food that maintains our goal of “Every Plate is Right”.
x Must maintain a professional and sharp appearance following the AAG Uniform Standards.
x Represents themselves as role models of the “AAG Gold Card” with Guests, team members, vendors and management at all times.
x Actively participates in assigned opening, continuous, closing side work and displays an understanding of team work and sense of urgency and demonstrates it consistently.
x Provides a fun, engaging and welcoming dining experience ensuring our goal of “Every Guest Leaves Happy”.
Responsibilitiesx Greets the Guest promptly (within 1 minute or less).
x Offers a warm smile and asks about the Guest’s time and occasion.
x Suggestively sells the product feature first and suggests add-ons available for each menu item ordered.
x Suggests a second beverage before the entrée arrives, always asks before refilling unlimited beverages.
x Writes the order down using pivot points, repeats the order (with modifications) back to the Guests, reviews the order again once entered into the POS.
x Provides the appropriate service for each occasion.
x Asks specific food and beverage questions throughout the dining experience and owns the resolution using L.A.S.T. for any Guest concerns and immediately notifies management.
x Delivers the check and change promptly saying a sincere “Thank you” when the Guest is leaving and invites them to return for a specific occasion.
x Maintains proper cleanliness, sanitation and safety standards at all times.
Work hoursAll Shifts Available