Posted on Oct. 6, 2016
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k / Retirement Plan
The Senior District Manager (or Market Manager) is responsible for setting clear goals and objectives across 10 to 18 Heartland Automotive Jiffy Lube locations within the Chicago Area Market area under specific region. This position provides leadership and strategic direction to General Managers to ensure store financial performance and guest service meets or exceeds company goals.
Senior District Manager (Market Manager) Responsibilities:
As a Senior District Manager you must be able to demonstrate a passion for leading and developing Teammates, guest retention and a dedication to creating a remarkable guest experience. The District Manager should have excellent leadership, operational and management skills.
Other Sr District Manager duties include:
•Create a culture of accountability and set clear objectives for General Managers to achieve goals in key performance indicators, such as Guest Count, Net Sales, Guest Satisfaction, Sales Mix and Labor
•Demonstrate knowledge and a deep understanding of our key processes and operations
•Create and maintain a high energy, high performing district where people want to work
•Ensure that Jiffy Lube’s standard operating procedures are followed
•Lead role in hiring, training, and retaining talent at General Manager level within the district, to include an ongoing succession planning process
•Maintain proper business controls across all business aspects (integrity, ethics, safety, store/grounds appearance, overall store atmosphere and operations)
•Partner with assigned franchisor counterparts to ensure alignment of purpose and maximize all available resources to grow the business
•Regularly conduct and participate in store-level and/or district meetings
District Manager Qualifications:
• 5+ years of experience working in a multi-unit retail environment (automotive industry experience preferred)
• 5+ years leading and managing others
• 5+ years in an operations role
• Must have experience with and driven results for a profit and loss center
• Proficient in Microsoft Office and able to learn and use internal software applications
• Motivate and inspire Teammates
• Communicate effectively with our guests and at all levels within the organization
• Ability to prioritize important projects and possess a strong work ethic
Leadership Competencies Required:
Impact: Maintains professional image; speaks confidently with self-assured tone
Gaining Commitment: Uses appropriate interpersonal styles and techniques to gain acceptance of ideas; modifies one’s behavior to accommodate tasks, situation and individuals involved.
Building a successful team: Using a flexible interpersonal style to help build a cohesive team; ensures completion of goals
Customer Focus: Makes customer and their needs a primary focus; develop productive relationships w/customers; ensures their return visit. Educates the customer. Takes action to meet their need.
Decision Making: Identifies issues, problems and opportunities; gathers data; draws conclusions and is confident making decisions; chooses plan of action and solutions; plans for constraints.
CERTIFICATES, LICENSES, REGISTRATIONS
Requires a valid driver’s license.
Heartland Automotive is an equal opportunity and veteran friendly employer.
Our Culture: Our mantra is “Promise to Care”. Heartland/Jiffy Lube cares about our employees and our guests. We have deep values that reflect how we care for one another and for our customers.
Complete Quick Apply to receive immediate consideration. We look forward to talking with you!