Satellite Sales Manager

at Empire

Gastonia, NC

Posted on Nov. 16, 2016

Full Time

POSITION SUMMARY
This is an exciting time for Empire Today, and we need dedicated, enthusiastic people to help us grow! We value our employees and strive to provide opportunities and work environments that make our people happy to work every day. We foster a rewarding company culture so that our employees feel good about working for Empire Today and strive to continue serving customers with the passion and dedication that the company was built upon. Empire Today is looking for an experienced Satellite Sales Manager to be responsible for training and managing a team of Sales Contractors. This individual drives the achievement of stated goals and assures total program success through motivating, coaching and developing a high performance sales team. This position reports to the Area Sales Manager.
Duties and Responsibilities:
• Directly supervises contracted Sales Representatives to ensure branch sales goals and revenue objectives are achieved
• Increases unit sales and dollars by emphasizing company sales practices
• Conducts weekly motivational sales and training meetings
• Assures accurate reporting and handling of office leads and creative sales through proper use of daily recaps
• Maximizes the potential for conversion of leads to sales
• Prepares detailed reporting as required, measuring key indicators as outlined
• Monitors daily sales performances and makes necessary adjustments to achieve sales budgets
• Reviews and analyzes individual Sales Representative performance against metrics and stated goals and implements rewards and/or improvement plans accordingly

Knowledge, Skills and Abilities Required:
• 5+ years staff management, including recruitment, training and motivating sales representatives
• Demonstrated ability to self-motivate, lead teams, and succeed in a fast-paced and changing environment
• Must be adept at interacting with customers and resolving customer concerns and complaints
• Excellent planning, organizational and leadership skills
• Excellent verbal, interpersonal and written communication skills
• Proven track record of success in a Shop-At-Home or In-Home Sales environment a plus
• Home Improvement industry experience a plus
• Knowledge of Siebel or other CRM system as a sales management planning tool is a plus
• Strong knowledge of Microsoft Office Suite (Word, Excel, Power Point, Access, Outlook)
• HS Diploma or equivalent required, Bachelor’s Degree preferred







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