Inside Retail Customer Service Major Appliance

at Sears Home Services

Minneapolis, MN

Posted on Oct. 11, 2016

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Sears Home Services is now hiring Customer Service Sales Associates in Minneapolis, MN! Interviews are currently being scheduled, do not delay in applying. This is an hourly position (no sales quota) ranging from $9.50 - $10 with promotion opportunities.

As a Customer Service Sales Associate within one of our Parts and Repair Centers or Parts Direct Sears stores, you will assist walk in customers with ordering parts and service calls for their home appliances.

Join a long-standing Fortune 100 organization, which has been consistently recognized as a great place to work. Sales Associates perform retail customer service duties that develop good customer relationships and promote overall store sales goals. In this role, you will have the opportunity to control your earnings with our robust pay-for-performance individual sales incentive structure.

Our Sales Associate is an entry-level position and is responsible for:
Business Home Services - Parts and Repair Centers

Job Duties/Responsibilities:
• Identification (through online research and/or schematics) of machine parts to determine part number and if part is currently in stock
• Ordering parts not in stock
• Providing exceptional customer service, through active listening, tenacity, and patience
• Attaining personal sales goals through suggestive upselling
• Creating customer enthusiasm and loyalty with creative store display merchandising
• Store opening and closing responsibilities
• Promote all Parts and Service options available for members to shop and receive service their way
• Other duties as assigned by manager

If you are self-motivated, goal oriented and an ambitious individual, who enjoys working with people and being compensated for individual performance, we have an opening for you.

We are currently seeking individuals for our Sales Associate position. As a Sales Associate, you will help our “do it yourself” Members find the parts needed to repair lawnmowers, appliances, or snow blowers to name a few or offer our repair service option in our repair stores.

Job Requirements:
• Must be 18 years or older

Preferred Skills:
• Previous customer service experience in store environment
• Previous suggestive sales experience

License/Certificate Required: No
Driver's License Required: No
Age Requirement: 18+
Education Requirement: None

Click Apply here to send the recruiter your name, email, and resume or employment history. Then follow the link provided to complete the formal application.

Sears, Roebuck and Co.
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Equal Opportunity Employer / Disability / Vet.