Route Sales Driver

at Krispy Kreme

Staunton, VA

Posted on Jul. 28, 2017

Full Time

Route Sales Driver

The Area Salesperson is responsible for growing sales in a designated territory. This includes securing orders from new and existing customers, establishing and maintaining customer relations, merchandising product to maximize sales, providing accurate and timely delivery of the product to customers, and managing orders and returns. A successful Area Salesperson will perform all duties in accordance with company policy, standards or established procedures. A commitment to teamwork, a clean, professional appearance, enthusiasm, customer-focused behaviors and a high energy level are necessary.

Education requirements• High School Diploma or Equivalent

Experience requirements• Previous Territory Sales experience preferred
• Previous job stability preferred

Qualifications• Successfully complete Territory Sales Training Program
• Must meet driving standards (21 years of age and three year clean driving)
• Pass a pre-employment drug screen, criminal background check and Motor Vehicles Report

• Establish relationship with appropriate manager at each account
• Coordinate with customer the best location for displays in order to maximize sales
• Coordinate with customer to secure additional displays
• Audit accounts for product mix and inventory
• Make suggestions to customer for additional product items available
• Project/Forecast customer orders with the use of various tools to include handheld computers or invoices
• Secure customer orders for products according to customer expectations
• Utilize sales tools on daily basis (i.e., handhelds, order forecast sheets, etc.)
• Set-up and maintain sales displays to ensure that they are positioned in appropriate locations and clean at all times
• Operate automated computer hand-held invoicing/sales data equipment where applicable
• Execute product promotions to maximize sales
• Monitor and control returns to maximize profitability
• Identify potential new accounts and work with Sales Management to secure relationship

Customer Service
• Greet customer in a courteous manner
• Promptly, professionally and appropriately address any customer complaints, concerns and inquiries
• Handle difficult customer situations professionally
• Responsible for notifying manager of any customer complaints/concerns and action taken

Product Delivery
• Load delivery vehicle with appropriate product counts and varieties for the daily delivery schedule
• Safely drive and operate the delivery vehicle
• Deliver accurate product orders to customers by the agreed upon delivery time
• Remove out of date product each delivery date and issue appropriate credits
• Execute proof of delivery requirements to allow for collection of account receivables
• Load out of date product and empty racks and trays into vehicle for return to work site
• Track returns and dispose of out of date product according to company policy
• Deliver and stage empty trays and carts at worksite according to company standards

Safety and Sanitation
• Comply with all safety and sanitation standards
• Maintain good personal hygiene
• Maintain a clean and neat uniform at all times
• Drive safely and abide all appropriate traffic rules and regulations
• Maintain a clean vehicle at all times
• Maintain clean sales displays
• Report all moving violations and accidents involving injury or property damage immediately

Vehicle Maintenance
• Utilize the Vehicle Inspection and Damage Report Form to perform routine maintenance checks as required
• Keep company

Skills• Organizational skills
• Ability to drive and operate delivery vehicle safely for considerable amounts of time in various environmental conditions
• Basic math skills
• Ability to read and write
• Strong interpersonal skills

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