Retail Office Associates

at Bob's Discount Furniture

Ballwin, MO

Posted on Nov. 14, 2016

Full Time, Part Time

At Bob’s Discount Furniture, we have fun, we love what we do and it shows in our expansive growth! Our Retail Office Associates are the cornerstones of Bob’s success. Retail Office Associates treat our customers in a cordial, respectful manner and are champions of the “Bob’s Way” of delivering a world class customer experience.

Retail Office Associates are computer savvy, have the ability to multi task, have strong interpersonal skills and are career minded team players that set the benchmark high for true customer service professionals. Retail Office Associates are responsible for providing exceptional sales support by processing sales orders accurately and efficiently while maintaining a positive mindset. Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy.

Duties include but are not limited to; handling payments, assisting customers with inquires, processing finance applications, managing various analytical reports, and promoting related products and services to our customers.

Recruiters On-site One Day Only!
Wednesday, November 16
10am-2pm
***You MUST complete “Quick Apply” form to receive address***

The Benefits and Perks
Paid sales training
Nationally provided medical, dental, and vision benefits
401(k) Plan with a company match
Life insurance
Paid Personal / Sick and Birthday
Paid Vacation and Holidays
Employee Assistance Program
Generous Employee Discounts
Outstanding uncapped earning opportunities with a draw vs. commission pay structure
And much more!

Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees.

Responsibilities
Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality
Provide world class customer service and offer customers an unforgettable shopping experience
Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
Develop and maintain a customer base through networking and client follow up to ensure customer satisfaction before and after the sale
Generating sales through a low pressure consultative approach

Requirements
Energetic, self-motivated sales professional with exceptional interpersonal, listening and communication skills, bilingual a plus!
Ability to network and build relationships with customers
Competitive, goal oriented nature with the ability to work well in a team environment
Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays), and holidays
Basic computer skills
Previous sales experience in retail or commission based sales environment are a plus, but not required
Strong organizational skills

Bob's Discount Furniture is an everyday low price furniture and bedding retailer with over 75 showrooms in 12 states in the Northeast, mid-Atlantic and mid-West regions. The company was founded in 1991 on the principal of providing unsurpassed home furnishings values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. With over 75 stores and growing, our continued success has created exciting opportunities for our employees to enjoy truly rewarding careers!

Recruiters On-site One Day Only!
Wednesday, November 16
10am-2pm
***You MUST complete “Quick Apply” form to receive address***

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

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