Posted on Jul. 19, 2017
Roy Maas Youth Alternatives
Now Hiring! Program Administrator
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Tuesday, July 25, 2017
PROGRAM ADMINISTRATOR CENTRO SEGURO DROP IN CENTER
FLSA STATUS: EXEMPT--THIS IS A GRANT FUNDED POSITION (2 YEARS)
EDUCATION: Bachelor’s degree in social science or related field or eight years of direct-care experience required. Graduate Degree or Graduate work in a social service field preferred.
PAY GRADE: E-02
SALARY: $70,000 plus full benefits (medical, dental, and vacation)
EXPECTATIONS: Roy Maas Youth Alternatives (RMYA) provides treatment programs for traumatized children who most often are victims of sexual, physical, and/or emotional abuse. RMYA supports using trauma-informed techniques and relationship-based approaches to create a safe environment that provides consistency, structure, and caring for the children we serve. Centro Seguro Drop In Center provides drop in services and appropriate supportive housing for homeless CST youth. Program Administrators typically serve RMYA in its residential treatment center, general residential operation, and emergency shelter. The Program Administrator for the Centro Seguro Drop In Center is responsible for directing the overall operation of the assigned programs; implementing procedures established for the operation of the program; providing oversight of the case managers and crisis intervention specialist; ensuring the program is operated in compliance with applicable licensing, contract, and RMYA standards for quality. Program Administrators are responsible for supporting the staff in their efforts to ensure the safety, security, and well-being of the CST youth in our care in a way that supports their stability and growth as determined by their treatment plan. This support is provided through resource management and development as well as the operationalization of RMYA values; protection, simplicity, integrity, community, equality, and responsibility; as the framework for transforming the lives of the children and youth we serve.
QUALIFICATIONS & EXPERIENCE:
1. Minimum 4 years supervisory experience required. Previous supervisory experience with non-profits providing care to youth preferred.
2. Direct-care experience with emotionally or behaviorally challenged children and youth in a residential, shelter, or community-based setting is required. Previous experience working with drop in center youth preferred.
3. Demonstrated understanding of Department of Family Services (DFPS) licensing and operating requirements as well as contract management.
4. Knowledge of organizational management principles to include budgeting, personnel, operations, and program management within a complex setting.
5. Demonstrated experience with the best practices supported by RMYA in its care of children, youth, and families; and the willingness to learn, implement, and train staff in the execution of these practices.
6. Substantive understanding of child behavior and development principles.
7. Ability to communicate clearly and calmly with staff and children in care, both orally and in writing.
8. Time management and organizational skills.
9. Ability to work collaboratively with other staff members, service providers, and other professionals.
10. Ensure RMYA’s strategic vision, mission, and core values are implemented and achieved through its programs and services.
11. Ability to work successfully with MS Word, Outlook, Excel, and client management databases.
12. Ability to work independently and as a member of multiple teams.
13. Available to work flexible hours including evenings, weekends, and schedule on-call shifts; with primary hours evenings and weekends.
14. Successful clearance of a criminal background check, including fingerprinting and drug testing.
15. Valid Texas driver’s license or ability to obtain within 30 days of hire. Must have acceptable driving record.
1. Oversee personnel management in assigned programs to include staffing assignments and scheduling; exercising hiring and dismissal decisions; reviewing and approving performance evaluations; recommending performance pay increases and promotions, and disciplining staff in accordance with the RMYA Employee Handbook and established human resources procedures.
2. Work closely with grant holder, Bexar County Juvenile Probation, to ensure RMYA and BCJP are engaged in open, transparent, and consistent communication. Ensure all RMYA team members are updated on grant expectations and responsibilities regularly.
3. Manage program expenses over which control exists (personnel, utilities, resident funds, grant funds etc.) to leverage each resource to its highest possible use. Ensure all staff execute payroll responsibilities in a timely manner and in accordance with established procedures.
4. Provide direct supervision, training, and mentoring to drop in center staff and other staff as required.
5. Engage proactively in program review, planning, and development to ensure that program activities are safe and clinically/culturally relevant; and eliminate those programs or activities that are no longer required, and revive those which may now have utility.
6. Model and train drop in center staff in more advanced principles of trauma-informed care and restorative practices and give them the tools they need to train offer staff.
7. Through regular oversight and observation, ensure that staff are fulfilling program activity requirements related to treatment plans and licensing requirements as well as the general maintenance and upkeep of all facilities and resources at that highest standards for quality.
8. Meet regularly with Drop In Center team to review performance goals and workplace expectations with the objective of helping them be successful, and provide the tools
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