Pool Server

at Loews Hotels at Universal Orlando

Orlando, FL

Posted on Oct. 4, 2016

• Maintains current knowledge of all menu offerings, to include ingredients, preparation method, time required, presentation and appearance
• Sets up assigned station in accordance to Loews Standards
• Greets guests in a polite professional manner according to Loews standards
• Provide upsell opportunities to guests to enhance the dining experience and increase overall check average
• Records all aspects of guests order accurately and enters guest orders into POS
• Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
• Monitors preparation of individual courses to ensure proper flow
• Inspects presentation of all food items to ensure that a quality product is delivered to the guest as ordered
• Serves all food and beverage items professionally, according to Loews Standards
• Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
• Prepares and presents accurate, complete guest check
• Collects monies due and/or applies charges to guest account using POS terminal
• Completes end of shift revenue report and cash deposit
• Performs all side work duties as assigned by manager/supervisor
• Be available to fill in as needed to ensure the smooth and efficient operations of the restaurant as directed by the restaurant manager or immediate supervisor
• Attends all department meetings as scheduled
• Other duties as assigned

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