Posted on Sep. 26, 2016
We are seeking motivated, experienced Patient Account Representatives to join our outstanding team.
Recruiters will be conducting on-site interviews one day only Wed. October 5 3:00 pm - 5:00 pm
For immediate consideration, please complete the Quick Apply form to obtain address.
The function of the Patient Account Representative is to act as an extension of the business office team for an assigned healthcare facility (ies). This position is customer service focused and driven by a fast-paced dialer. The representative is expected to meet a variety of performance metrics while providing exemplary communication to the patients and hospitals that we serve.
Knowledge: Working knowledge of collections helpful, but not required. Capable of meeting production goals. High school diploma or equivalent.
Experience: Minimum 1 year work experience in customer service, medical billing or collections. Prefer experience providing training and feedback to less experienced associates and experience in production driven environment. Experience with standard office software products a must.
Skills/Aptitudes: Demonstrated communication and problem solving skills and the ability to act/decide accordingly. Ability to collect, create and research complex or diverse information. Exceptional customer service and the ability to plan organize and exercise sound judgment.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required. EOE