Owner Program Agent

at Hilton Grand Vacations

Orlando, FL

Posted on Oct. 11, 2016

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The purpose of this position is to sell vacation packages for other properties to our current HGVC owners and generate referral business.

As an Owner Program Agent, is to sell vacation packages for other properties to our current HGVC owners.

* Sells mini-vacation packages for multiple property locations following the business rules for corporate Telemarketing.
* Maintain a callback file of prospects that can be called upon in the future to purchase a mini-vacation.
* Provide appropriate and accurate information about Hilton Grand Vacations, off-site accommodations, promotions and premiums.
* Maintain individual sales and marketing goals for performance measurement.
* Create interest and excitement about the HGVC mini-vacation package for the prospects.
* Treat all prospects in a professional, courteous and respectful manner.


* Excellent written and verbal communication skills
* Excellent interpersonal and guest relations skills
* Ability to work a flexible schedule
* Computer knewledge/Dialer preferred
* High School Diploma
* Must have sales experience in a related or similiar field
* 1 year of timeshare industry preferred

Job Requirements
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:

* Living the Values

* Quality

* Productivity

* Dependability

* Customer Focus

* Teamwork

* Adaptability

Must able to work a flexible schedule depending on the needs of the department. Will work a 5 day / 6 day work week.

Monday -Thursday: 4:30pm to 11:30pm
Friday: 9:30 to 4:30pm
Every other Saturday: 10:00am to 4:00pm


Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.


Hilton Grand Vacations is the preeminent vacation ownership and Club Membership brand of the Hilton Worldwide portfolio. Ownership of a deeded real estate interest provides Members with a lifetime of unsurpassed vacation advantages via the most innovative, flexible, global Club program in the industry. Club Members choose when and where to vacation, enjoying the comfort and convenience of residential-style resort accommodations in select, renowned destinations. Each Club property provides a distinctive setting, while signature elements remain consistent, such as high-quality guest service, spacious residences and extensive on-property amenities. From exciting Orlando and dynamic Las Vegas, to the laid-back lifestyles of Hawaii and California, or the cosmopolitan glamour of New York City and South Beach, we take pride in offering our guests a superior vacation ownership program in the world's most celebrated locations. For those aspiring to the good life, Hilton Grand Vacations offers a passport to endless vacation memories.

Hilton Grand Vacations is one of Hilton Worldwide s ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of providing others with a superior vacation experience, you may be just the person we are looking for to work as a Team Member with Hilton Grand Vacations.

Currently, Hilton Grand Vacation is a subsidiary of Hilton. We presently anticipate that, at some point in 2016, Hilton Grand Vacations will be spun off from Hilton and become an independent, public company. We do not anticipate that this change will affect your terms of employment.