Overnight Luggage Supervisor-Lake Buena Vista

at Bags, Inc.

Orlando, FL

Posted on Nov. 15, 2016

Full Time, Part Time

Bags is looking for an Overnight Supervisor to oversee the Luggage Services Operation at the resorts in Lake Buena Vista. In this position you will be required to work 23:00 - 7:00 including weekends. This hands-on, lead position will be expected to work in the following capacity:
• Oversee delivery of luggage and bell services for multiple properties
• Meet deadlines and follow established procedures
• Resolve operational and guest-related issues
• Communicate effectively with guests, clients, and employees
• Complete daily inventory and operational reports
• Ability to work fluctuating schedule, including nights and weekends

Qualifications:
• At least one (1) year lead or supervisory experience; working in a fast-paced environment and handling multiple priorities
• Experience preferred in a guest services or hospitality environment
• Excellent verbal & written communication skills
• Proficient in computer systems
• Able to lift 70 lbs.
• Able to push cages of luggage for a distance
• Able to meet appearance guidelines (listed below)

Appearance Guidelines:
Women:
• No visible tattoos.
• No facial/body piercings are allowed.
• One pair of earrings is permissible. Stud earrings, no larger than dime size, may be worn on the bottom of the earlobe.
• Hair must be one solid natural color, and should be styled in a classic, easy to maintain style.
• Fingernails should not exceed ¼ inch beyond the fingertip, and polish must be a solid color that is complementary to your skin tone. No charms or decals are allowed.
• Jewelry should be limited to a wristwatch, one ring per hand.
Men:
• No visible tattoos.
• No facial/body piercings are allowed.
• Other than clean shaven, a fully grown mustache, fully grown goatee, or a fully grown beard is
permissible. All other facial hair styles are prohibited.
• Hair must be one solid, natural color and must be neatly cut. It should not cover or extend beyond any
part of the ears or the shirt collar.
• Jewelry should be limited to a wristwatch and one ring per hand. Earrings are not permitted

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