Posted on Jul. 25, 2017
$9.00– $10.38 Hourly
Health Insurance, Dental Insurance, Vision Insurance, 401k / Retirement Plan
The Outbound Vacations Sales Associate (OVSA) will be responsible for handling manual dialer outbound calls to prospective leads resulting from various Bluegreen Vacations Marketing sources which promote the company’s Vacation Ownership products. The OVSA will explain available marketing vacation offers, ensure prospective leads' qualifications, go over sales terms; and answer all prospective leads' questions appropriately and effectively in an attempt to sell them a marketing vacation offer. The OVSA will ensure meeting the prospective lead's vacation expectations, as well as meet or exceed all sales process minimum competencies.
Inherent within the following Specific Duties, Activities and Responsibilities is the understanding of the importance of Bluegreen Corporations core values and its foundational purpose of ‘Share Happiness’. Bluegreen’s core behaviors are indisputably essential to Associates and their ability to engage in the Company, their work and the Company’s success.
Education requirementsHigh School Diploma or equivalent
Experience requirements3 to 6 months telemarketing experience preferred, 1 year of sales experience preferred, 1 year of customer service experience, call center experience preferred
QualificationsDetailed-oriented with strong analytical and problem solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization
Responsibilities• Assists prospects with purchasing approved Bluegreen Vacations marketing packages
• Properly handles the Dialer System to maximize productivity
• Operates with company approved scripts and within company guidelines
• Maintains minimum sales and conversion quotas as set by Department Leadership
• Remains professional and courteous at all times
• Documents accounts with detail and accuracy
SkillsQuality service fundamentals, MS Office Suite, multi-line/ dialer phone. Must learn to operate company’s intranet system and corporate policies and procedures.
Work hoursRegular Shift Hours.