OPC Marketing Specialist

at Diamond Resorts International

Orlando, FL

Posted on Nov. 29, 2016

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Diamond Resorts International® manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations for Life® at over 330 managed and affiliated properties and cruise itineraries.

Brief Description:
The Off Property Contact (OPC) works within a specific location speaking & soliciting to the public to attend our vacation ownership presentation. The OPC qualifies the prospective clients, ensuring they meet established guidelines. Once qualified, the OPC invites them to attend a vacation ownership presentation and documents the registration.

• Generate sales tours for each resort entity.
• Consistently achieve established production standards as outlined in departmental compensation plan.
• Communicate the customer needs and interest to direct supervisors so the company will continue to change based on market needs.
• Communicate information on the area attractions to prospective clients.
• Accurately reconcile and report monies collected on a daily basis.
• Represent Diamond Resorts International® in a professional manner at all times.
• Follow all rules of dress and conduct that have been presented to the team member.
• Provide superior customer service in accordance with the
Company DRIven to Excellence standards.
• Consistently practice and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
• Operate office machinery (i.e., computer, copy machine, fax machine).
• Perform other duties as assigned.
• A more detailed job description is available upon request from the Human Resources Department.

• Computer proficiency in Microsoft Word, Excel and Outlook.
• High School diploma, GED or equivalent.
• Licensing as required by state laws & regulations.

• Previous sales or marketing experience.
• Previous experience in the hospitality or timeshare industry.

SKILLS Required:
• Professional, energetic and outgoing personality.
• Competitive, goal-oriented and persuasive.
• Self motivated, with the ability to work independently and contribute as a team player.
• Resilient and able to handle rejection.
• Able to quickly build rapport and explain DRI products & services.
• Must have knowledge of the local area’s attractions and entertainment.
• Excellent customer service and selling skills.
• Excellent interpersonal, communication and listening skills.
• Time management; the ability to organize and manage multiple priorities.
• Problem analysis and problem solving skills.
• Initiative and adaptability.
• Detail oriented.

• Bilingual.

Additional Details
• Diamond Resorts International® offers:
• Excellent earning potential.
• Excellent benefits program including company matching 401(k).
• Eligibility for our tuition reimbursement program.
• Resort Privilege Program (eligibility for travel discounts).
• Industry leading training program.
• Fun working environment.
• Unlimited real growth opportunities.

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