Inbound Customer Service Associates

at Crown Automotive Group

Clearwater, FL

Posted on Nov. 16, 2016

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Crown Automotive GroupSaint Petersburg, FL Full Time

Full Time

Health Insurance, Dental Insurance, Vision Insurance, 401K

***MEET OUR HIRING MANAGERS IN PERSON!!!!!!!
***Visit us on December 6th from 10:00am to 2:00pm
***Click Apply now for the location address

We have openings in Pinellas Park for Telephone Operators and Reservations/Appointment Setters handling a high volume of incoming calls for Crown Automotive Group’s multiple franchises.

*MULTI-LINE TELEPHONE EXPERIENCE IS PREFERRED FOR THESE POSITIONS*

Responsibilities for Telephone Operators include:
· Answering incoming calls
· Determining where the caller needs to be directed and transferring the call appropriately
· Composing and sending emails
· Other duties as part of position

Responsibilities for Reservations/Appointment Setters include:
· Answering incoming calls
· Schedule appointments for customers as needed
· Daily, call customers to confirm service appointments
· Notify various departments regarding customer wants/needs
· Schedule appointments when special order parts arrive
· Other duties as part of position

The Crown Automotive Group is a family-owned dealership group established in 1969 in St. Petersburg with multiple stores throughout Florida, Tennessee and Dublin, Ohio. We believe in promoting from within as many of our Executives and General Managers began this way!

Here’s some of what we offer:

Competitive pay
Medical, dental and vision insurance
Short- and long-term disability coverage
Life insurance
Flexible spending accounts
401K w/ company match
The stability of an established company
Paid training
Opportunity for growth and advancement
Opportunities to serve your community

For a confidential interview, please apply now. Thank you for your interest in Crown!

Requirements include:

Multi line experience preferred
Polite telephone manner and personality
Outstanding communication skills
Ability to email, as needed
Excellent customer service skills required
Ability to pass a pre-employment drug test
Must prove eligibility to work in the U.S.

EOE/DFWP

Please Click ‘Apply’ for location details to Meet Our Recruiters and Submit your Resume Today!!!!

Thank you for your interest in Crown, and we look forward to meeting you on December 6th!!!!