Houseperson / Laundry

at Hyatt Place Austin Downtown

Austin, TX

Posted on Jul. 18, 2017

Full Time, Part Time

Hyatt Place Austin Downtown, great place to work!

Would do you like to work for a great organization with loads of career opportunities? If you are serious about service and career growth, come in and apply today!

The Hyatt Place Austin Downtown is currently seeking dedicated, flexible and service orientated individuals to fill the following position:                           

The Job
The Housekeeping Attendant ensures that Guest Room Attendant’s trash and soiled linen are emptied at all times and hallways are maintained in good condition.

Essential Functions
Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics.

Sign in and out for key each day following proper key procedures. Sign out radio.

Respond to all pages and radio calls immediately.
Collect, receive, count, segregate and record items of soiled linen and laundry and place items in appropriate containers.

Store, issue, and distribute clean linen after examining laundered items to ensure cleanliness and serviceability.

Count and assemble laundered requisitions and transport carts to appropriate floor.

Keep the line room in a clean and orderly fashion.

Check for special tasks and projects and ensure that they are completed.

Always use gloves and goggles when handling chemicals.

Restock guestroom supplies including water glasses, coffee mugs.
Inventory all guestroom supplies weekly.

Keep Housekeepers' trash and linen emptied at all times. Always use gloves when handling soiled linen.

Complete all special assignments.

Maintain hallways free of linen, trash, room service trays.

Maintain elevator landings including guest and service elevators.
Clean elevator tracks on outside of elevators. Polish brash plates.

Pick up clean glasses; deliver to floors.

Remove dirty glasses from each cart, linen room, hallways, and vending areas.

Remove cots and make ready for next day's use.

Empty vacuum cleaners as needed.

Keep all housekeeping equipment secure and in good repair.

Clean landing and vending areas daily; mop all floors.

Vacuum hallways and corridors.

Ensure security and confidentiality of all guest and hotel information and material.

Practice energy conservation at all times.

Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule.

Attend work on time as scheduled and adhere to attendance policy.

Participate in daily preshift.
Lift, carry or otherwise move up to 25 lbs. regularly. Lift, carry or otherwise move up to 50 lbs occasionally with assistance.

Know how to clean guestrooms to standard and assist the Housekeeping Department if needed.

Know how to operate laundry equipment properly and assist if needed.

Wear uniform, including nametag at all times in accordance with the Standards of Appearance.

Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints.

Promote teamwork and associate morale.

Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation and hotel surroundings (i.e. mall, restaurants).
Perform other duties as assigned.

White Lodging offers competitive benefits including medical, vision, dental insurance for Full Time associates.
Other benefits include Short term and long term disability. We also offer paid time off, vacation pay, 401K employer match.  We offer tuition reimbursement.
White Lodging is an equal opportunity employer.  

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