Guest Service Agents / GSAs

at Drury Inn & Suites Southwest

Valley Park, MO

Posted on Nov. 17, 2017


Full Time, Part Time


$10.48 Hourly


Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401k / Retirement Plan, Flexible schedule

Drury Inn & Suites located in Valley Park has immediate openings for Guest Service Agents

Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner.

Benefits for eligible employees includes:
• Top Market Wages
• Medical & Dental Insurance
• Paid Vacation, Personal Days Off & Holidays
• Life Insurance
• Profit Sharing
• 401(k) Retirement Plan

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ResponsibilitiesProvides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to checking guests in / out, promoting company programs, maintaining guest records, cash handling, etc. May also assist with set up of Breakfast or Evening Beverage which may include food preparation, set up, service and / or cleaning after service. May be asked to perform duties of a Hot Breakfast Host / Hostess or Bartender when needed. Maintains a high standard of integrity, service and hospitality at all times to promote the Drury culture with customers and co-workers.

SkillsRequires ability to take written and verbal direction and speak English clearly and read English.

Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.

Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.

Requires thorough knowledge of Drury Hotels policies and procedures, for guest services.

Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities.

Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.

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