Guest Room Attendant

at Hyatt house Austin Arboretum

Austin, TX

Posted on Jul. 17, 2017


Full Time, Part Time


Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, Disability Insurance, 401k / Retirement Plan, Flexible schedule

$10.00 no experience/ $10.50 with experience.

Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.

Know and live the mission and the White Lodging/brand basics.

Sign in and out master key each day following proper key procedures.

Clean rooms following White Lodging Guest Room Attendant guidelines and certification training while maintaining established productivity standards.

Follow proper Guestroom Entry Procedures per SOP. Before entering a guestroom, knock on the door three times and call “Housekeeping.”

Inspect room for maintenance needs and report deficiencies/complete work orders if needed. This includes fixtures, televisions, radios, heating/cooling equipment, refrigerator, etc.

Perform daily general clean duties: *Change the linen per SOP and make the bed properly; *Clean bathroom, including walls, mirrors, toilet, floor, tub and shower curtain; *Dust, clean inside drawers, vacuum floors and clean and check under bed; *Replace amenity items in the guestroom; *If applicable, clean kitchen appliances, counter, glassware, dishes, utensils, etc

Set heating /cooling equipment and radio on proper settings.

Self-inspect guestrooms as directed.

At the end of each shift, clean, organize and restock housekeeping cart/backpack following White Lodging and hotel brand standards. Carts and vacuums should be stored in designated area.

Turn in room status report to Supervisor or Front Desk showing your completed work.

Fold terry and linen as needed.

Assist in training new associates.

Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required.

Follow proper use of approved chemicals and accurately label chemical containers. Use goggles and gloves when handling chemicals. Complete Chemical Training and Blood borne Pathogen Training.

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