Posted on Jan. 19, 2018
The Parkway Hotel, located in the historic Central West End, currently has an opening for a full-time Front Desk Agent.
1) This position requires the agent to deliver exceptional customer service to our guests.
2) Communicate effectively with all internal and external departments.
3) Answer incoming telephone calls, transfer, and take messages as required.
4) Make reservations.
5) Check lodgers in/out, assign room, and process keys.
6) Be attentive to all client’s needs.
7) Provide general information to visitors and guests.
8) Meet, greet, and acknowledge all clients in the Front Lobby area.
9) Address customer needs and problems, report results to Front Office Manager.
7 am – 3 pm and 3 pm – 11 pm
Weekends a must