Front Desk Clerk

at Embassy Suites - East

Louisville, KY

Posted on Aug. 2, 2017

Full Time

Front Desk Agent - (Full-Time Only)
Musselman Hotels/ Embassy Suites - Louisville East - Louisville, KY

As a Front Desk Agent, you would be responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

*Assist Front Office leadership with the checking in and checking out of guests.
*Respond to guest inquiries in a timely, friendly and efficient manner
*Provide driving and/or walking directions to guests to local destinations
*Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local community events/ attractions
*Assist fellow team members and other departments wherever necessary to maintain positive working relationships
*Provide or obtain accurate information
*Great customer service skills
*Must be willing to work weekends and holidays
*Must be flexible on all shifts
*Shifts are 7am - 3pm, and 3pm - 11:30pm. Benefits available after 60 days.

Required education:
High school or equivalent

To apply go to the 'Apply Now' button, to the right of this ad for contact and location information.

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