Posted on Apr. 6, 2018
Health Insurance, Dental Insurance, 401K
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Visit us on Tuesday April 17th from 10am to 2pm!
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Join one of the fastest growing vacation ownership companies in the world, Diamond Resorts International®
Imagine a Career Focused on Improving Lives Through the Power of Vacations!
DIAMOND RESORTS INTERNATIONAL® OFFERS:
• Competitive Compensation
• Outstanding Benefits (Medical, Dental, 401K w/ Company Matching)
• Qualified Sales Leads
• Resort Privilege Program (eligibility for travel discounts)
• Industry Leading Training Program
• Eligibility for our tuition assistance program
• Real Opportunities for Growth!
If you are passionate about providing a product that you believe in, then partner with a global leader in the industry and start delivering Vacations for Life® today!
Under supervision, the Customer Care Specialist is responsible for providing the highest level of customer service throughout the marketing package process from activation to arrival.
ESSENTIAL JOB FUNCTIONS
Adheres to the Company script when communicating with prospective owners and members.
Responsible for accurate data entry.
Activates package sales, including qualifying prospective tours, as set forth in department established qualifications.
Prepares confirmation letters and various post sales emails as outlined in department procedures.
Responsible for saving packages that are attempting to cancel.
Adheres to federal guidelines as they relate to the Do Not Call List and Consent to Call.
Complies with training received on all Company computer programs (i.e. I3, Clarity, and Oracle).
Maintains a working knowledge of all resorts, Company products, and services as they relate to marketing and the company as a whole.
Performs bookings at a rate of 0.2 per hour.
Completes all required Company trainings and compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.
Equal Opportunity Employer