Posted on Aug. 25, 2016
Full Time, Part Time
Health Insurance, Life Insurance, Dental Insurance, 401k / Retirement Plan, Vision Insurance, Flexible schedule
Harland Clarke Holdings in San Antonio has immediate openings for Customer Care Representatives! Meet with our hiring managers in person on Wednesday, Sept 28th from 10am-2pm! Dress professionally, bring your resume, and be prepared to interview on the spot!
Why Join Our Team?
The Customer Service Representative position is a great pathway to starting a career. We offer more than just a job; our jobs turn into careers (through career development and career advancement), and your career will lead to achieving and living your passion.
As a minimum our team members receive:
-Very competitive compensation package
-Additional pay for bilingual candidates and we offer a shift differential
-Unbelievable Paid Time Off!
-Generous Employee Referral Bonu$ plan
-401(k) with company match
-Tuition Assistance Program
-Available medical, dental, and vision Insurance
-Paid professional training
-Team/family member culture
-Recognition program for top performers
-Career progression opportunities
-and many more!
Position Summary: Assists Clients and Customers, via telephone, e-mail or chat, with orders, inquiries, requests, problem resolution, and comments/feedback regarding financial products/services. Responsibilities for inbound or outbound financial and/or marketing serves; based on individual assignment. Consults with Clients and Customers to identify additional needs related to the products or services. Recommends appropriate products, services, or solutions. Works on assigned client programs. Performs duties in a courteous, efficient, and professional manner utilizing start of the art techniques.
Education & Knowledge Required:
-HS Diploma/GED required
-6 months work history preferred, familiar with customer service and selling concepts
-Previous customer service, banking or retail experience helpful
-Closing sales and/or generating qualified leads preferred
-Good communication and interpersonal skills
-Basic computer skills
-Ability to learn required information and ongoing training
Meet with our hiring managers in person on Wednesday, Sept 28th from 10am-2pm! Dress professionally, bring your resume, and be prepared to interview on the spot!