Posted on Dec. 27, 2016
Full Time, Part Time
Call Center / Customer Service - Entry Level
Are you passionate about providing customer support? Do you dream of making a difference and earning an incredible income at the same time? Then our entry level Customer Service position is the job for you!
CRF, Inc is hiring for full and part-time call center agents. We are a growth 100 company and have been in business for over 20 years. Our mission is to provide small to medium sized charities with an efficient and profitable marketing program so that they can more effectively meet their charitable goals.
We just opened up new, permanent positions to help our charities increase their goals. Join our winning team on either our day or evening shift. Flexible schedules are available to meet your needs.
• Major medical, dental, and vision insurance
• 401(k) to all full-time employees
• Paid training
Confer with customers by phone to provide support and gather required information
Check to ensure that appropriate changes were made to resolve customers' problems
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking — Talking to others to convey information effectively.
Service Orientation — Actively looking for ways to help people.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Our team is very experienced, with a variety of backgrounds in sales, fundraising, and education. Our diversity enables us to bring a rare and valuable perspective to the table. Since not every member of our team comes from the same educational or experiential background, fresh ideas and new solutions can be implemented quickly and efficiently to solve almost any donor contact issue. Our corporate atmosphere is creative and relaxed, but deeply goal oriented. Our management and customer service teams are driven to help our clients fulfill and optimize their charitable missions.
Does this sound like the right fit for you? If so, we'd like to speak with you! Please contact Amanda today to schedule an interview.
Fill out the 'Quick Apply' and you will be directed to employer website and phone number.
CRF inc. is an equal opportunity employer.