Posted on Sep. 3, 2017
Full Time, Part Time
Health Insurance, Life Insurance
At Advanced Call Center Technologies we are looking for people that feel accomplished when they are able to help others solve problems, find answers, or complete a piece of a project. If this sounds like you, and you are looking for your own solution on fast tracking your career - read on!
CSR position at ACT earns an hourly base ranging from $10 - $11 per hour with generous bonus eligibility on several metrics from attendance to performance to $200 employee referrals. ACT sponsors the employee benefits plans for health insurance, keeping your monthly cost low for coverage and your plan options top level with companies like Blue Cross and Blue Shield!
Our philosophy is to treat each interaction as an opportunity to strengthen loyalty between our clients and their customers - and in turn between us and our clients. To do that, we need to be more than just an outsourced service provider.
By combining People, Process, and Technology, ACT becomes a transparent partner and the voice of our customers.
We know the most vital part of any solution we provide to our clients are our employees that are engaging in these critical interactions throughout their work day.
We want to set you up for career success and to do that we provide superior training so you can provide world-class support to our clients customers.
When you work at ACT, you will have the opportunity to diversify your knowledge and skillsets ranging from Sales and Service, Customer Support, to Fraud Investigation, and Back Office Applications.
Associates at ACT enjoy a supportive work community that fosters career growth, offering advancements into an array of industry verticals and our internal operations. We have an interest in developing our talent within to move up into management roles! 96% of the management at Advanced Call Center Technologies started in the Customer Service role – so they understand and can relate to the work that goes into being an All Star CSR.
Not to mention the full benefits at a low and affordable rate that is largely sponsored by the employer, competitive compensation package, and monthly incentives based on your performance.
The recruitment and management team are actively reviewing applicants and scheduling interviews for various training classes this month. Read over the responsibilities and skills, if you identify with what it takes to be a stellar CSR, click Apply and let us know who you are.