Customer Service Representative

at Volunteers of America

Columbus, OH

Posted on Oct. 31, 2017

Full Time, Part Time

Health Insurance, Life Insurance, Dental Insurance, Vision Insurance

Volunteers of America of Greater Ohio seeks energetic, self-motivated, dynamic professionals to join its expanding team of Truck Drivers. VOAGO is dedicated to helping those in need rebuild their lives and reach their full potential. As a statewide organization, we have over 800 committed and caring/compassionate employees working in multiple impact areas.

Education requirements• High School Diploma
• Ability to read, write, and respond to questions

Experience requirements• Prior phone experience helpful

Responsibilities• Operate a multi-line telephone, copier, and fax machine
• Assist donors on the phone with scheduling pick-ups
• Maps home pick-ups to aid truck drivers in locating the stop
• Assist Phone Room Supervisor with paperwork and filing
• Assist in taking and preparing supply orders for the store
• Maintains a clean, safe, orderly work area
• Performs other duties as requested

Skills• Be proactive
• Generate ideas for improvement
• Solve problems without being asked
• Take advantage of opportunities without being asked
• Dependable – arrives at work and returns from lunch on time

Volunteers of America is a national, non-profit, faith-based organization dedicated to helping those in need rebuild their lives and reach their full potential. Through thousands of human services programs, including housing and healthcare, Volunteers of America helps nearly 2 million people across the country – more than 16,000 in Greater Ohio alone

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