Posted on Mar. 15, 2017
Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K
This is your opportunity to join a global organization that actually does one thing – make lives better, one interaction at a time.
We are Now Scheduling Interviews for our March and April training class in Tucson, AZ.
Alorica's Customer Service Professionals support the worlds largest brands. This role in particular is supporting people with questions on their medical prescription coverage, refill request and similar conversations. We will teach you everything you need to know to be excellent in this role with paid training.
You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you.
So only the awesome need apply.
We are offering Direct Hire positions that are Full Time and Non-Seasonal roles. Alorica New Hires enjoy eligibility for the full benefit package at 30 days!
This site operates 7 days a week from with various shifts and a biding system for scheduling. Alorica offers a comprehensive employee benefits to support health, wellness and financial security of our employees including tuition reimbursement and 401K Match! We even offer Pet Insurance!
Qualified candidates will have exceptional communication skills, a fierce drive to succeed, and a genuine passion for helping people.
A career at Alorica allows you to explore a range of fascinating industries and proudly represent some of the world’s leading brands.
Minimum Education and Experience:
• High School Diploma or GED required; graduation from a college with an Associate’s degree preferred
• Customer service experience a plus
• Phone related customer service is a big plus
• Familiarity with Microsoft Windows, Word, and Excel applications
• Any bilingual language skills are a plus
Knowledge, Skills and Abilities:
• Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
• Ability to use phone and computer systems
• Excellent oral and written communication skills
• Strong listening/comprehension skills
• Ability to stay composed and objective
• Conversational, patient and confident, with a positive attitude
Click 'Apply Now' to send your contact information directly to the site recruiters! You will still need to complete the full online application prior to an interview (follow the prompt on the second page).
Alorica, is an innovator in outsourced Contact Management Solutions for the Business-to-Business (B2B) sector. We have been trusted by leading brands for over 25 years! We champion diversity, open communication and a self-directed work environment. And with over 70% of Alorica’s managers promoted from within, career pathing is a key part of our culture.
Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.