Customer Service Claims - English or Spanish Bilingual

at Globe Life Insurance

Broadview Heights, OH

Posted on Mar. 30, 2018


Full Time


$16.00 Hourly


Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401k / Retirement Plan, Company-funded pension plan, Paid vacation, Paid personal time

Globe Life Insurance is hiring Claims Examiners to represent Family Heritage Life Insurance at our convenient location in Broadview Heights, OH. This opportunity is open for both English speaking and Bilingual (Spanish / English) applicants.

At Globe Life Insurance, we really do value our employees and it shows! We make sure you have your own dedicated personal work space. Employees at Globe Life Insurance are dedicated to their work that supports our business, and we are dedicated to our employees and want to give you peace of mind for your future retirement. After 5 years of working together, we provide a company funded pension plan for employees. On a day to day basis, you will enjoy a company culture that embraces individuality, supports casual dress in the office yet professional environment, celebrates our successes, offers an attractive employee benefits package, and fosters personal development and seeks to promote internal talent.

Experience requirementsPrior phone/customer service and office experience
Previous experience in a Claims service environment preferred
Medical terminology/medical office background desirable, but not required

ResponsibilitiesProcessing of claims accurately within deadlines
Requesting required medical records and various documentation
Heavy phone contact with medical facilities, policyholders and agents
Assist with various department functions
Miscellaneous projects as needed

SkillsExcellent customer service, problem solving, organizational, and research skills
Excellent verbal, communication, and written skills
Must have a high level of accuracy, attention to detail, and strong analytical skills
Works well under pressure
Bi-lingual (Spanish / English) skills a plus, but are not required

Work hoursFull Time scheduling with 40 hour work week.

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