Posted on Oct. 14, 2016
Transcom is hiring full-time At Home Customer Service Agents who have the ability work a variety of shifts!
****You do not need to live in the city this ad is posted.***
Ideal candidates will be tech-savvy and have the ability to provide excellent customer service and technical support to one of our renowned clients.
The position is full-time with benefit enrollment options.
Candidates should be available to work evenings, weekends, split shifts and holidays. New hires are paid a competitive hourly wage regardless of call volume and a comprehensive benefits package.
Transcom offers a paid training program via means of a virtual classroom in your home.
• User-level knowledge of computer technology, personal computer or other devices
• Previous call center experience
• Great customer service and are courteous, friendly and have a professional manner
• Able to listen to customer needs and demonstrate empathy
• Willingness to follow procedures and adhere to policies
• Strong written, verbal communication and organizational skills
• Sufficient skills in understanding training material in both written and verbal format
• Have the ability to multitask
• Enjoy working in a fast paced environment
• Ability to remain calm and focused in stressful situations
• Complete schedule flexibility, including, weekends, holidays and split shifts
• Strong attendance record
• HS Diploma or equivalent
This position requires that you have:
• Quiet work environment without any conflicting responsibilities during your scheduled work shift. (Conflicting responsibility may include caring for a family member)
• Be able to successfully pass a criminal background check and employment verification.
• A personal computer (laptop or desktop running windows); Internet access via DSL or cable modem (Dial up, Wireless or Satellite internet service cannot be used)
• A computer headset and webcam will be required upon employment
Salary $10.00 per hour + incentives
TO BE CONSIDERED FOR POSITION YOU MUST COMPLETE ONLINE APPLICATION FIRST!
To apply for this exciting career complete click on 'Apply Now' to send you to the online application.