Customer Service Agents Work from Home - Decatur

at Transcom North American

Decatur, GA

Posted on Oct. 14, 2016

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Transcom is hiring full-time At Home Customer Service Agents who have the ability work a variety of shifts!

****You do not need to live in the city this ad is posted.***

Ideal candidates will be tech-savvy and have the ability to provide excellent customer service and technical support to one of our renowned clients.

The position is full-time with benefit enrollment options.

Candidates should be available to work evenings, weekends, split shifts and holidays. New hires are paid a competitive hourly wage regardless of call volume and a comprehensive benefits package.

Transcom offers a paid training program via means of a virtual classroom in your home.

Required Skills:
• User-level knowledge of computer technology, personal computer or other devices
• Previous call center experience
• Great customer service and are courteous, friendly and have a professional manner
• Able to listen to customer needs and demonstrate empathy
• Willingness to follow procedures and adhere to policies
• Strong written, verbal communication and organizational skills
• Sufficient skills in understanding training material in both written and verbal format
• Have the ability to multitask
• Enjoy working in a fast paced environment
• Ability to remain calm and focused in stressful situations
• Complete schedule flexibility, including, weekends, holidays and split shifts
• Strong attendance record
• HS Diploma or equivalent

This position requires that you have:
• Quiet work environment without any conflicting responsibilities during your scheduled work shift. (Conflicting responsibility may include caring for a family member)
• Be able to successfully pass a criminal background check and employment verification.
• A personal computer (laptop or desktop running windows); Internet access via DSL or cable modem (Dial up, Wireless or Satellite internet service cannot be used)
• A computer headset and webcam will be required upon employment

Salary $10.00 per hour + incentives


To apply for this exciting career complete click on 'Apply Now' to send you to the online application.