Customer Contact Center Representative

at Fiserv

Dublin, OH

Posted on Oct. 11, 2016

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Customer Contact Center Representative

We are hiring for immediate starts!

We offer a Pay Range: $13.50 / hour
Plus up to $3.00 per hour bonus potential.

Multiple Full & Part Time schedules available.

We provide a 12% Shift differential which is available on selected days and shifts.

If you’re a mobile banking user or pay your bills online – if you interact with a financial institution at all … chances are you are more familiar with Fiserv than you realize.

Fiserv. Inc, is the leading global provider of information management and electronic commerce systems for the financial service industry.

Our Dublin Contact Center provides front-line support for bank and biller clients and their customers who use our bill payment products and card services.

Our state of the art contact center includes:

• Fitness Center
• Unlimited fountain drinks
• Coffee and filtered water
• A cafeteria
• Flexible dress code
* NO desk sharing

Essential Responsibilities:
You will be responsible for resolving customer inquiries received via phone, email or claim and diagnosing, resolving and communicating resolutions under direct supervision.

Minimum Requirements:
• High School Diploma or GED
• Customer Services / banking experience preferred
• Basic knowledge of Windows, MS Office Suite, and Internet Explorer
• Demonstrated ability to mulit-task with keyboarding and phone functions
• Good verbal and written communication

We provide an excellent benefits package and provide
• Paid Training
• Paid Holidays & Vacations and discounted stock purchase plans

Job ID R-10073103

We are an Equal Opportunity Employer