Posted on Mar. 31, 2018
Alliance Data, top FORTUNE 100 Best Company to Work For is now hiring at our new Salt Lake City area facility! We are seeking results-driven and customer service-oriented Collections Account Representatives to join our growing team.
Job Requirements: We are looking for adaptable and dependable Collections Call Center Agent who combine a passion for providing quality customer service with a background in banking or collections support to secure payment arrangements. You should also have the time-management and organizational skills necessary to effectively handle multiple expectations and thrive in a performance-based call center environment. It is also vital that you display exceptional verbal and written communication, negotiation and active-listening skills, as well as the ability to easily establish rapport and credibility with a variety of customers.
If you are you ready to take your next big career step with a respected leading provider of tailored marketing and loyalty solutions, then join us at Alliance Data!
What’s in it for you?”
Competitive Compensation + performance-based incentives!
Medical, Dental, and Vision Coverage
Fitness reimbursement and wellness programs
401(k) with company match
Employee stock purchase plan
Paid time off
Back-up child care
A dynamic and innovative work environment
Countless career and development opportunities
And so much more!
Education requirementsHigh school diploma or GED
Experience requirementsPrevious collections, call center or sales experience
QualificationsStable employment record
Ability to maintain outstanding attendance at all times
Schedule flexibility to work 40 hours per week including days, evenings and weekends
Willingness to submit to and pass E-Verify and background check
Ability to feel comfortable sitting for most of an 8h shift
SkillsExcellent computer abilities to navigate our care systems, as well as the Windows environment
Ability to negotiation payment
Strong problem solving skills
Basic data-entry and typing skills
Basic mathematical abilities
Work hours Regular