Coffee Shop Barista

at Great Wolf Lodge

Mason, OH

Posted on May. 12, 2017

Full Time

JOB DESCRIPTION
Employee Type: Full-time - Regular
Shift: Morning
Job Location: Great Wolf Lodge Mason LLC - MASON
Department: Food and Beverage

• Willing to take the most effective role.
• Holds the Guest as their most important priority at all times.
• Handles high pressure situations calmly.
• Is able to resolve Guest concerns utilizing LAST with respect and a sense of urgency.
• Understands all hospitality standards and holds self accountable for them.
• Completes all required Xpert training.
• Contributes to cleanliness standards.
• Communicates Guest feedback to outlet management.
• Educates Guests on product line and added value available to them.
• Adheres to all uniform and grooming standards.
• Communicates in English and seeks assistance to improve communication skills.
• Actively participates in meeting all cleanliness, safety and sanitation standards.

JOB REQUIREMENTS
* Speaks/Reads English.
• Can take spoken orders from Guests.
• Can count money and make change.
• Can operate restaurant equipment.
• Anticipates Guest needs and goes above and beyond to satisfy special requests.
• Seeks feedback from others and responds positively to coaching.
• Embraces learning for continuous improvement.
• Understands the importance of teamwork and treats all team members with respect.
• Learns quickly and is able to apply information.
• Understands the need for work schedule to change to meet business needs.
• Demonstrates a positive attitude when facing change.
• Enjoys new and exciting challenges in a fast-paced environment.

PHYSICAL REQUIREMENTS:
• Lift up to 50 lbs., site and/or stand for long periods All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

TO APPLY:
Visit our website by clicking on (Apply Now) and fill out an online application. Or you can Attach your resume, Give us a call or Visit us in person.

Great Wolf Lodge is an Equal Opportunity Employer

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