Cashier Host Hostess - Bilingual Spanish Mexico

at San Angel Inn

Orlando, FL

Posted on Mar. 20, 2017

Full Time

Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, Disability Insurance


Palmas Services, LLC has been in Orlando for more than 25 years managing San Angel Inn, LLC and Springs Food Service, LLC for over 10 years. San Angel Inn, LLC runs the San Angel Inn Restaurant, La Cava del Tequila, La Cantina and La Hacienda Restaurant in the Mexico pavilion at Epcot® World Showcase. Additionally, Springs Food Service, LLC runs the food and beverage service throughout Disney’s Coronado Springs Resort including room service, the Pepper Market, Maya Grill, Siesta’s, Café Rix, Laguna Bar, Rix Lounge and Las Ventanas.

Unique opportunity to join our team in the Mexico pavilion at Epcot® World Showcase!

CULTURAL REQUIREMENT: COUNTRY OF MEXICO

MUST BE CULTURALLY AUTHENTIC TO THE COUNTRY OF MEXICO AND BE ABLE TO COMMUNICATE AND EXPLAIN MEXICAN HISTORY, CUSTOMS, TRADITIONS AND CULTURE TO GUESTS BASED ON FIRST-HAND EXPERIENCE

Meet our Hiring Managers in person.
Visit us on Tuesday March 21st from 10am to 2pm.
Click Apply now for the location address.

San Angel Inn: Dine in perpetual twilight at this Mexican restaurant, modeled after a 17th-century hacienda at the base of Mayan ruins. South of the Border specialties are served with Old World hospitality in this intimate, twilit setting!

The main responsibility of the Cashier/Host/Hostess is to welcome our guests and ensure they have a great dining experience. This position is responsible for many essential restaurant functions. The main roles of a Host/Hostess include…. 1.) Cashier – this role is primarily responsible for ringing in guest orders and processing payments. 2.) Stock – this role ensures all essential guest items are kept stocked, organized, and ready for guest use. 3.) Busser – this role is responsible for ensuring the cleanliness of the restaurant area at all times.

WORK EXPERIENCE & EDUCATION REQUIREMENTS
• Minimum of one year of restaurant experience preferred
• Minimum of a high school diploma or equivalent
• Previous cash-handling experience preferred
• Must have or be able to obtain a State of Florida Food Safety Certificate
• Must have or be able to obtain a Florida Responsible Vendors Certificate
• Must be well versed in food safety - including proper techniques for handling food and personal hygiene requirements
• Must be well versed in laws and company practices regarding the safe and legal service of alcoholic beverages
• Must be fluent in the English language
• Must be able to communicate politely and effectively with guests of all types
• Must be able to work effectively in a fast-paced environment
• Must be able to stand, be mobile and perform repetitive tasks for up to 4 consecutive hours
• Must be able to lift equipment/food up to 50 pounds
• Must be able to work weekends and holidays
• Must be able to arrive for all assigned shifts on-time
• Must be able to comply with “Disney Look” and company appearance guidelines

WORK DUTIES
• Perform all required opening and closing duties for the restaurant
• Offer all guests a warm welcome upon arrival and fond farewell upon departure
• Engage guests in conversation whenever possible
• Answer any guest questions as necessary
• Keep guest beverages stocked as necessary
• Keep all guest supplies well stocked and organized (silverware, napkins, trays, condiments etc.)
• Keep guest condiment and beverage area neat, clean and wiped down
• Keep restaurant service areas well stocked, neat and organized
• Clear unused items from guest tables as necessary
• Clean guest tables and surrounding floor area as guests depart
• Remove full bus tubs to the dishwashing area and replace as necessary
• Remove full garbage bags to the dumpster and replace as necessary
• Keep garbage cans and surrounding floors neat and clean
• Keep all floors of the dining room neat, clean and free of spills or debris
• Accurately use the point-of-sale and credit card processing systems
• Know and be able to explain menu items, the Disney Dining Plan, and the MagicBand
• Ring in each guest order correctly
• Verify each form of guest payment properly
• Process payment through the point-of-sale and/or credit card processing system properly
• Follow all company cash-handling procedures
• Keep cashier areas neat, clean and organized
• Display proper food safety procedures at all times
• Work closely with all other team members and display good teamwork
• Follow the Disney 4-Keys Basics and Service Basics at all times

Meet our Hiring Managers in person.
Visit us on Tuesday March 21st from 10am to 2pm.
Click Apply now for the location address.

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