Call Center Specialist

at Grow Financial Federal Credit Union

Tampa, FL

Posted on Apr. 14, 2017

Full Time

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Visit us on Wednesday, April 26, 10AM-2PM
Click Apply Now for the location address

Looking for a great investment? A career at Grow Financial Federal Credit Union will be the best investment you ever make! Grow Financial Federal Credit Union has 22+ locations in five counties, assets of over $2 billion, and a reputation as one of the premier credit unions in the nation. And that all adds up to a great career for you! Join us now in the following position:

Call Center Relationship Specialist

Provides friendly,expedient, competent and professional service to members via telephone and/or written correspondence. Cross-sells Credit Union products and services. Supports a sales and service environment that is focused on the credit union’s mission,vision and core values.

Effective communication skills to include: active listening, voice quality, grammar, articulacy, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills.
High school diploma required. Some college from an accredited college or university is preferred.
1-3 years sales and service experience required, preferably in a call center environment.
Working knowledge of Windows-based PC products and general office equipment.
Must be able to see, hear, type repetitive keystrokes, and speak English. Must be able to lift 20 pounds. Must be able to sit for extended periods and wear a headset.
Schedule is 10:00 a.m. to 7:00 p.m. Monday – Friday, and rotating Saturdays from 9:00 a.m. to 1:00 p.m.

Excellent Benefits * 401K Plan * Competitive Pay * Business Casual Environment * Service-Minded Team Attitude * Positive Workplace * Exciting Growth Potential & More

An Equal Opportunity Employer Minorities/Females/Veteran/Disabled

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