Auto Travel Counselor

at AAA Hoosier Motor Club

Indianapolis, IN

Posted on Oct. 19, 2016

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AAA Hoosier Motor ClubIndianapolis, IN Full Time

Full Time

AAA Hoosier Motor Club is hiring Full-Time Auto Travel Counselors in Indianapolis.

This is a customer service position, with a retail sales component.

You will be promoting our products and services, and performing customer service duties for AAA Hoosier Motor Club members, while meeting the highest quality standards.

* Handle financial transactions.
* Promote, sell and process club Memberships, hotel/motel/car Reservations, Travel Products, AAA Box Office Tickets, AAA Travel Store products, Marketing promotions, and other products and services.
* Counsel members on travel plans
* Utilize POS (point of sale) system on all transactions
* Make telephone calls to obtain membership renewal
* Commute to any service center or the Communication Center and provide coverage

EDUCATIONAL/EXPERIENCE REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below briefly describe the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED).
• Valid U.S. driver's license
• Ability to interact and communicate with members/guests/co-workers/management.
• Ability to work as a team member to accomplish pre-determined goals.
• Ability to travel independently throughout the building to access information. This may include climbing, balancing, stooping, kneeling, or crouching.
• Basic keyboarding/computer skills with the ability to operate office machines (typewriter, copy machine, computer, calculator, multi-phone line, FAX machine)
• Ability to lift and/or move up to 25 pounds regularly and up to 40 pounds occasionally.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.

Compensation: Base pay plus commission opportunities.