Assistant Restaurant Servers

at Crowne Plaza

Louisville, KY

Posted on Dec. 1, 2016

Full Time, Part Time

Crowne Plaza is hiring:

Restaurant Assistant Servers
PM/Flex Shifts, Full and Part-time

At the Crowne Plaza we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead. Create confidence by being an expert at what you do; by acting and looking the part and adapting your style to match your guests pace in all you do. Encourage success by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced. Make it happen by being perceptive to your guests needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

Communicates with and assists food servers to maintain service efficiency and ensure guest satisfaction. Maintains cleanliness of and restocks the front of the house area. Support the Crowne Plaza hallmarks and standards. Responsible for clearing, cleaning and setting tables according to established service standards. Delivers water and bread to table promptly after hotel guest are seated. Performs inventory management of stock stations, silverware, napkins, tables and condiments. Responsible for cleaning and wiping down floor, tables, chairs, walls, windows and service area. Communicates with host/hostess and wait staff to maintain service efficiency and ensure guest satisfaction. May assist wait staff in serving tables with hot beverages such as coffee or tea. All other duties as required.

HS Diploma or equivalent preferred. Have 0 to 2 years of experience in area of responsibility. One must be cooperative, agreeable and sympathetic listener. Attention to the details of work, handling them with better than average accuracy and careful attention to quality. Customer service and team oriented, willing to do what is expected. One must be approachable and easygoing. Will respect and seek direction from others. Gets along with others and enjoys being helpful. Must be able to stand and exert fast paced mobility for periods of up to 4 hours in length. Must have good sense of balance, be able to bend and kneel and have the ability to lift bus pans and trays frequently weighing up to 25 pounds. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

EOE Drug Free Workplace

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