Accounts Receivable Supervisor

at Empire Today, LLC

Melrose Park, IL

Posted on Oct. 10, 2016

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This is an exciting time to join Empire Today and we need detailed, committed individuals to join our corporate office in Northlake, Illinois. Empire Today has been a trusted provider of home installation products for decades, with over two million satisfied customers today. Empire Today is looking for an analytical, hard-working experienced Accounts Receivable Supervisor to join our team. Reporting into the Manager of Cash Management Operations, this individual will oversee the day-to-day workflow of the Accounts Receivable team.

Duties and Responsibilities:
Supervise daily activities to ensure the timely and accurate processing of the following:
Credit Card payments, postings and reporting
GE, Wells Fargo, Fortiva and Genesis payments, posting and reporting
Credits/adjustments processing, posting and reporting
Reconciliation of all payments and related discrepancies
Service Requests received from Customer Service team
Ensure associates are productive and resolve processing issues as they develop
Serve as liaison with corporate vendors including Chase Paymentech, Certegy, GE, Wells Fargo, Fortiva and Genesis
Interview, hire, train, develop, coach, and counsel staff as necessary
Maintain daily progress and statistical reporting
Assign backup duties for any staff member that is absent
Monitor functional procedures and suggest processing improvements
Ensure and reinforce understanding of all policies, procedures and information with all staff members
Perform other functions as necessary or as assigned

Knowledge and Skills Required:
High School diploma required. Associate’s or Bachelor’s Degree preferred
5-7 years Accounts Receivable experience and 2-3 years supervisory experience required
Proficient knowledge of MS Excel
Ability to work overtime is required every month-end cycle
Experience in a fast-paced operational environment required
Outstanding organizational, problem solving and multi-tasking skills
Excellent communication skills both orally and in writing.
Ability to work independently and as part of a team.
Highly detail-oriented