Account Representative Collector

at The Brook Hospitals- Dupont Location

Louisville, KY

Posted on Sep. 30, 2016

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The Account Representative/Collector is responsible for the billing follow-up, and collection of assigned patient accounts by contacting patients, insurance companies and third party payors to resolve all outstanding owed balances;admissions data collection.


Provide account and billing information to patients, insurance companies and/or collection agencies

Ensure the effective implementation of collection measures for uncollected accounts .

Contact insurance company regarding billing within 30 days following billing submission, to assure that it has been received

Control collection efforts of accounts in an organized, professional and efficient manner.

Handles telephone calls from insurance companies.

Processes all insurance correspondence within 72 hours of receipt.

Provide required follow-up on all assigned patient accounts ensuring that all accounts are resolved within 120 days after discharge.

Upon receipt of payment from the insurance companies, documents the patient’s financial files with amount and date received.

Enters into HMS System all new admissions during scheduled working hours.

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